Анкетний лист удовлетворенности

Customer's satisfaction enquiry

We always enjoy the feedback from our clients and business partners. The aim of this form is to learn about customer's satisfaction and the results will be used to improve our services.

Answer - evaluation
1. Please, choose the department you want to evaluate.
2. Have you ever used our services in the field of testing, certification, attestation, inspections?
3. Have you ever used our services in the field of metrology - calibration, verification?
4. Have you ever used our conferences, trainings or customers´ days?
5. How often do you visit our website www.tsu.eu?
6. Have you ever used some other services not mentioned above?
Level of recently used services:
7. Quality of our services
8. Quickness of delivery
9. Skills and competence of our staff
10. Staff members' attitude, readiness to help
11. Accessibility of information about our services
12. General standard in comparison with other providers
13. Are you content with the standard of our service?
Tips for improvement:
14. What do you consider to be our strenghts?
15. What do you consider to be our weaknesses?
16. Suggestions for improvement of our next cooperation
17. Which service do you miss in our offer?