Customer satisfaction

Customer's satisfaction enquiry

We always enjoy the feedback from our clients and business partners. The aim of this form is to learn about customer's satisfaction and the results will be used to improve our services.

Question

Answer - Evaluation

1. Please, choose the service you want to evaluate.

2. Have you ever used our services in the field of testing, certification, attestation, inspections?

3. Have you ever used our services in the field of metrology - calibration, verification?

4. Was the output of the evaluated service a certificate?

5. How often do you visit our website www.tsu.eu?

6. What other services did you use in the past in our organization?

Level of recently used services:

7. Quality of our service

8. Effectivity of our service

9. Skills and competence of our staff

10. Staff members' approach and communication

11. Accessibility of information about our services

12. Are you satisfied with the overall level of our services?

Tips for improvement:

13. What do you consider to be our strenghts?

14. What do you consider to be our weaknesses?

15. Suggestions for improvement of our next cooperation

16. Which service do you miss in our offer?

Name of the company*:
Filled out by (name, position):
Street:
Postal code:
City*:
State*:
Phone:
Cell phone:

E-mail:
Information for us:
Verification code:

Please write the code from the picture!:

Thank you for your time and we are looking forward to our cooperation.
* these fields are mandatory.
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Customer satisfaction

Customer's satisfaction enquiry

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